![]() This may vary from country to country and we ask that you contact your local customs office for additional information before placing an order. You may also need to provide specific documentation for clearance of your order, once it arrives in your destination country. Please be aware that there may be limitations on what can be sent to you with regards to specific items and order value. In this instance, we cannot refund product or shipping costs for these reasons. In certain situations your order may be destroyed by customs if duties and taxes are not paid. There may also be costs associated with the return to us, which will be deducted from any refund value. If these charges are unpaid, your order may be returned to us and we will be unable to refund shipping costs. Contact your local customs office for further information. We have no control over these charges and cannot predict what they may be. Any additional charges for customs clearance must be borne by you. When ordering goods from our site for delivery overseas you may be subject to additional import duties and taxes, which are levied once the order reaches the specified destination. Once despatched, delivery will take place within 1-5 business days. Orders despatched with DHL are tracked and will require a signature on delivery. ![]() Our express delivery service DOES NOT guarantee your order for next day delivery. DHL will contact you by email to help you track your order once it has been despatched, provided correct contact details have been provided. Our shipping department is open Monday to Friday (excl. Orders despatched by Royal Mail Service are NOT tracked but MUST be signed for and can take up to 10 business days to be delivered.įor DHL Express deliveries start from £20.00 (country dependant). If your order weighs over 2kg and you have selected standard delivery, It will cost you £20.00 and may be split into 2 packages. Please note that this excludes processing time. This may not always be possible depending on the volume of orders on our system. bank holidays), which means that you should receive your order within 7 to 10 business days from the date it was despatched. If we have any longer lead times, it will be generally noted in the item description or you will be notified by telephone.įor Standard Royal Mail delivery £10.00 (including free postage deliveries), our aim is to despatch it within 2 business days (Monday to Friday excl. We aim to dispatch your items to you as soon as possible, but this may not always be the same day as when you place your order, please allow 2-5 business days to allow for processing time. ![]() Orders despatched with DHL are tracked and will require a signature on delivery.Orders despatched by Royal Mail Service are NOT tracked but MUST be signed for and can take up to 5 business days to be delivered.If your order weighs over 2kg and you have selected standard delivery, It will cost you £10 and may be split into 2 packages.If your order is less than 0.5kg and you have selected standard delivery, your order will be despatched with Royal Mail, and will cost you £3.00.bank holidays), which means that you should receive your order within 2 to 5 business days from the date it was despatched. For Standard delivery £5.00 (including free postage deliveries), our aim is to despatch it within 2 business days (Monday to Friday excl.If we expect longer lead times, it will be generally noted in the item description or you will be notified by telephone. We aim to dispatch your items to you as soon as possible, but this may not always be the same day as you place your order, please allow 2-5 business days to allow for processing time.
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